FAQs

IMPORTANT INFORMATION TO READ BEFORE CHECKING OUT

Our website will accept some of these areas due to the same postcode, this is out of our control unfortunately. Please check before ordering.

We DO NOT DELIVER to these areas Maudsland, Yarrabilba, Jacobs well, Gilston, Willowvale, Bannockburn, Bahrs scrub, Buccan, Logan village,Woongoolba, Mount Nathan, Bonogin, Logan reserve, Austinville, Currumbin,Bridgeman downs, Brackenridge, Carseldine, Boondall, Sangate, Everton Hills, Brendale, Bald Hills, Mitchelton, Arana Hills, Keperra, Albany Creek, Ferny Grove, The Gap, Ennogerra

All deliveries are made between 7am - 4.30pm.

We do not have a tracking system and cannot guarantee an eta 

No apartment deliveries unless you know that they will 100% be home. This is because most apartments are locked and the driver is unlikely to be able to get in. This goes gated houses also.

No hospital deliveries at this time sorry.

Please be aware that if the driver is unable to get to the front door. We will call the recipient, please make sure that you write their number down. This is the only time that they wil be contacted. We understand we are a gift box so we keep it a surprise! 

By ordering you agree that we have no responsibility for any damages/stolen products to the package once it has been delivered.